Please reach out to firstname.lastname@example.org with any questions!
What are Event Types and the Delivery Methods used?
Sense currently provides three different event types on either of two delivery methods (email/SMS):
- Message: text, images, and/or attachments (i.e. reminders, holiday cards)
- Survey: message with various interactive modules (i.e. check-in's)
- NPS: see Net Promoter Score for more information
NOTE: An event's type and method cannot be changed once created. Please create a new event to change the event type.