To opt-out a candidate from receiving notifications:
- Click the PEOPLE icon from the left Sense navigation panel.
- Search for the candidate and view their record.
- Click Edit User.
- Check the following box(es):
- Opt out of SMS
- Opt_out_global (both)
If a candidate would like to opt-out of email notifications, they may have the option to unsubscribe depending on the template selected. NOTE: Unsubscribing from email notifications would unsubscribe the user from ALL future events no matter the workflow.
If a candidate would like to opt-out of SMS notification, they can unsubscribe by texting STOP or UNSUBSCRIBE. A user can also resubscribe to messages by texting the number START.