The audience determines who is eligible to receive Touchpoints depending on the specific journey type that’s created. Starting from the full list of available record types, you can add rules to narrow down to a specific subset.
Creating an Audience
- Click Journeys from the Left Sidebar
- Select the Journey
- Click the Audience Tab at the top of the journey navigation page
- Click Edit Audience
- Add audience rules as needed
The option to import Bullhorn Tearsheets is available with our Click-to-Sync Tearsheets feature.
Copying an Audience
- Click the Audience Tab for a Journey
- Click Edit Audience
- Click Copy from existing Journey
- Select the Journey from the dropdown
- Click Copy
Viewing a Journey's Audience
Your audience will display based on the record type of your journey and you can navigate between pages to view the full audience:
Exporting audience
If your audience is under 10,000 records, you can click Export CSV to download a csv file of your journey’s audience. The columns will be based on the variables being used in your Journey’s Touchpoints: