From your agency’s login page, click Forgot Password?
Enter the email and click Reset Password
An email will be sent to your inbox along with a password reset link (make sure to check your spam folder)
Note: if you did not receive the reset link email and have a Messaging account, please reach out to your Sense Admin
Enter and confirm a strong password and click the Set New Password button.
Once entered, you should be all set to login to your Sense account.