[1] How to add new referrals manually?
Answer:
You can add new referrals, from the “Referrals” section by clicking on the “+” icon.
[2] How can I export the referrals in excel/CSV format?
Answer: You can download the referral list in CSV format. Click the download option on the right bottom corner.
[3] How can I edit the existing made referral?
Answer: You can edit the existing referral from the edit option shown on the right side of each referral.
[4] How can I import the jobs? / How to add new jobs manually?
Answer:
- You can ‘import job’ from the ‘yellow’ icon shown on the right side corner:
2. You can ‘add new job’ from the ‘+’ icon shown on the right side corner:
[5] What is the use of the “Connectors” tab?
Answer: The Connectors tab is an optimized view of candidates that have submitted the referrals. You can use this tab to check the ‘connector name’, ‘pending amount, ‘paid amount’, and the ‘current referral status’.
[6] What happens after I refer someone?
Answer: Once you refer someone, then the system will send them an email or text and ask if they're interested in a job.
[7] What would be the candidate’s experience, if they get referred for a specific job?
Answer: Whenever the candidate is referred for any job position, a welcome and notification email or text will be sent to the individual who got referred and instructions for them to indicate their interest in the opportunity and apply for a job.
After clicking on the link, the Candidate will be taken to the Referrals Chatbot and will go through an intelligent AI workflow. The candidate will be given 2 options to select:
- I’m Interested
- Not Interested
[8] What is the Recruiter’s Leaderboard?
Answer: The “Recruiter Leaderboard” shows the results of the referral efforts, which includes the Recruiter’s Name, Total Referrals, Hires and Network details.
[9] Is it possible to customize the “Assistant” tab?
Answer: Yes, you can customize the “Assistant” tab from the settings. You can customize the Assistant Color, Assistant Tagline, Avatar Shape and Assistant FAQs.
[10] How do I archive the referral?
Answer: Click the “Archive Referral” option located on the right side of each referral:
