Sense Messaging

Getting Started

• Setting Up Your Account
• Messaging Account Settings
• Extension Settings
• Action : Send Message Later
• Action : Insert Variables
• Action : Use a Template

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Sending Messages

• Conversation context
• Sending Messages
• Broadcasts
• Inbox Management
• Conversation Owners

Best Practices

• SMS Opt-In
• 10DLC
• Getting Your Team Ready for Sense Messaging
• Messaging Email Templates for Sense Admins
• Integrated Messaging with Sense
• Number Selection Options

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Managing Your Contacts

• Contacts
• Custom List
• Saving and Editing a Contact
• Blocking Numbers