Creating Custom List
Created a New Custom List by clicking the [ + ], naming it and save. Now you will be able to add the contacts you would like to send a Broadcast to.
Adding Contacts To Custom List
You can select Upload CSV or Add Contacts to List from the top right buttons
Click on +Add New.
Fill out the details like first name, last name and contact number. Click on Save.
You will need to download and use the template that is provided
Make sure that the number follows the same format as the template. If there is no email, you can leave the field blank. You will only be able to upload 100 contacts per file.
Once your list is ready, save the file as a CSV and click Select File to Upload
The preview window will allow you to review your upload before confirming
Add Contacts to List
You will be able to search Sense for a contact that already exists or create your own. When choosing to create a new contact email is not necessary as long as the First Name, Last Name, and Phone are entered.
Renaming Your List
Renaming your list will allow you to easily send broadcasts to these contacts repeatedly in the future
Click on the custom list that you need to rename.
Click on Settings. Rename it and save it.
Sending Messages to Your List
- With your list renamed, click on the Messages tab
- Click "+New Message"
- Enter the name of your list and select it from the search results.
- Type your message and send/schedule it as you would any other broadcast
If you're experiencing issues uploading a contact list, check your CSV to ensure the following:
- Ensure your CSV has under 1000 contacts
- Confirm your CSV has all of the appropriate rows
- All the numbers in the file are properly formatted
For more information, click here.