Overview
The AI Agent Builder allows you to create recruiting agents that interact with candidates across Email (Web) chat, SMS, and Voice. These agents can ask questions, collect information, answer FAQs, and take actions such as updating ATS records or triggering next steps in your workflow.
What You Can Do with the AI Agent Builder
The AI Agent Builder allows you to configure and deploy agents for various talent acquisition tasks:
- Applicant Screening: Evaluate candidates who have already applied to a specific job.
- Candidate Screening: Assess existing candidates in your database against open job requirements.
- Candidate Sourcing: Engage and capture details of new candidates visiting your website or attending hiring events.
- Data Enrichment: Refresh and update data for existing candidates in your database whose records have become outdated.
Who should use Agent Builder and when?
- Recruiters and staffing teams who want to automate candidate conversations
- Teams handling high volumes of candidate interactions across Web, SMS or Voice
- Users managing screening, sourcing or data collection workflows at scale
- Recruiters looking to reduce manual effort in engaging and qualifying candidates
Supported Channels
The AI Agent supports the following channels. Availability depends on the selected use case:
-
Chat (Web, SMS)
Supported for all use cases:- Application Screening
- Talent Screening
- Talent Sourcing
- Data Enrichment
-
Voice
Supported for the following use cases:- Application Screening
- Talent Screening
- Data Enrichment
For details on creating an AI Agent for these supported Channels, please see the linked article. - How to Create & Configure an AI Agent