Overview
After March 2024, customers no longer need to go through the complex process of setting up service accounts on Microsoft Office 365. You can now easily configure service account authentication using the following simplified steps.
Note: Before you begin, ensure that the customer admin connecting the service account holds administrator privileges on Office 365. |
- Navigate to Settings > Calendar Sync page.
- Click Connect with Service Accounts and choose Office 365.
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Type/ paste your Tenant ID in the Tenant ID field. For instructions on how to locate your Microsoft Tenant ID, refer to this document.
Permissions used by Sense for Service account authentication
Here is the image of the permissions used: