The Dynamic Chat Data Link feature allows you to seamlessly forward conversation data via dynamically generated links. With this feature, you can pre-populate website forms, streamline data transfer, and enhance user experiences without requiring manual data entry.
Prerequisuits
The feature supports only sourcing and application web bots, and returns data only from supported preset questions in your chatbot flow.
Below are all the supported preset questions:
1. Full name
2. First name
3. Last name
4. Email address
5. Phone number
6. Highest level of education degree
7. Licensed state
Configure Dynamic Chat Data Link
You can follow these steps to configure the dynamic chat data link feature:
- Go to your Chatbot flow.
- Add a message at the point where you want to send the conversation data in the link. Data collected until this point will be sent.
- Hyperlink a text using the hyperlink button.
- Configure the link:
- Enter the base URL where you want to send the data.
- Toggle on "Generate Dynamic Link" – this automatically appends the conversation ID to the URL.
- To retrieve the conversation details, call the chatbot API endpoint, which can be copied using the "Copy API Endpoint" button.
Once configured, the generated link will include the conversation ID, allowing you to retrieve and utilize chatbot-collected data effortlessly!