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Recommended Use Cases by Pain Point or Key Metric

Michael Young
  • Updated

Not sure which Journey to begin building? Simply click the Pain Point / Metric of interest below to check out our Journey recommendations to put in place by Use Case.

*Don't forget that each recommended Use Case also has an accompanying Playbook to learn how to build your Journey!

 

Pain Points & Success Metrics

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Sourcing & Attraction

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Candidate Engagement

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Pre-Hire & Onboarding

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Contractor Care & On-Assignment

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Redeployment & Reactivation

 

 

Time to Submit
mceclip5.png

Directly Impactful

  1. Inactive Candidate Drip Campaign
  2. Targeted Talent Outreach
  3. Redeployment

Indirectly Impactful

  1. Alumni
  2. Referrals
  3. Internal Reminders
  4. Candidate Profile Enrichment
Back to Top

 

 

 

Time to Fill (time - days)
mceclip5.png

Directly Impactful

  1. Inactive Candidate Drip Campaign
  2. Targeted Talent Outreach
  3. Redeployment
  4. Alumni
  5. Referrals

Indirectly Impactful

  1. Internal Reminders
  2. Candidate Profile Enrichment
  3. Submission
  4. Interview
  5. Pre-Assignment
Back to Top

 

 

 

Fill Rate (%)
mceclip5.png

Directly Impactful

  1. Inactive Candidate Drip Campaign
  2. Targeted Talent Outreach
  3. Redeployment
  4. Alumni
  5. Referrals

Indirectly Impactful

  1. Submission
  2. Interview
  3. Pre-Assignment
  4. Candidate Profile Enrichment
  5. Internal Reminders
  6. Welcome
Back to Top

 

 

 

Total Placements
mceclip5.png

Directly Impactful

  1. Inactive Candidate Drip Campaign
  2. Targeted Talent Outreach
  3. Redeployment
  4. Alumni
  5. Referrals
  6. Pre-Assignment

Indirectly Impactful

  1. Submission
  2. Interview
  3. On Assignment
  4. Net Promoter Score (NPS)
  5. Inactive & Prospect-to-Client
Back to Top

 

 

 

Total Job Orders
mceclip5.png

Directly Impactful

  1. Inactive & Prospect-to-Client
  2. Pre-Assignment
  3. On Assignment
  4. Redeployment

Indirectly Impactful

  1. Submission
  2. Interview
  3. Net Promoter Score (NPS)
Back to Top

 

 

 

Data Hygiene
mceclip7.png

Directly Impactful

  1. Candidate Profile Enrichment
  2. Internal Reminders

Indirectly Impactful

  1. Targeted Talent Outreach
  2. Redeployment
  3. On Assignment
  4. Alumni
Back to Top

 

 

 

Productivity / Time Savings
mceclip7.png

Directly Impactful

  1. Inactive Candidate Drip Campaign
  2. Candidate Profile Enrichment
  3. Internal Reminders
  4. On Assignment
  5. Net Promoter Score (NPS)
  6. Submission
  7. Interview
  8. Redeployment
  9. Referrals
  10. Pre-Assignment
  11. Inactive & Prospect-to-Client
  12. Alumni
  13. Targeted Talent Outreach
  14. Welcome
Back to Top

 

 

 

Open Rate

mceclip7.png

Best Practice

  • Omni Channel approach across Journeys
  • Using appropriate Channel at key moments

Directly Impactful

  1. Targeted Talent Outreach
  2. Net Promoter Score (NPS)
  3. Candidate Profile Enrichment
  4. Submission
  5. Interview
  6. Pre-Assignment
  7. On Assignment
  8. Redeployment

Indirectly Impactful

  1. Inactive Candidate Drip Campaign
  2. Referrals
  3. Alumni
  4. Welcome
  5. Internal Reminders
  6. Inactive & Prospect-to-Client

Back to Top

 

 

 

Response Rate (Time)

mceclip7.png

Best Practice

  • Omni Channel approach across Journeys
  • Using appropriate Channel at key moments

Directly Impactful

  1. Targeted Talent Outreach
  2. Net Promoter Score (NPS)
  3. Candidate Profile Enrichment
  4. Submission
  5. Interview
  6. Pre-Assignment
  7. On Assignment
  8. Redeployment

Indirectly Impactful

  1. Inactive Candidate Drip Campaign
  2. Referrals
  3. Alumni
  4. Welcome
  5. Internal Reminders
  6. Inactive & Prospect-to-Client

Back to Top

 

 

 

Net Promoter Score (NPS)
mceclip7.png

Directly Impactful

  1. Net Promoter Score (NPS)

Indirectly Impactful

  1. Pre-Assignment
  2. On Assignment
  3. Submission
  4. Interview
  5. Redeployment
Back to Top

 

 

 

No Shows
mceclip8.png

Directly Impactful

  1. Pre-Assignment
  2. Submission
  3. Interview

Indirectly Impactful

  1. Welcome
  2. Inactive Candidate Drip Campaign
  3. Redeployment
  4. Referrals
  5. Internal Reminders
Back to Top

 

 

 

Ratio: Sub. to Interview / Sub. to Hire
mceclip8.png

Directly Impactful

  1. Submission
  2. Interview
  3. Redeployment
  4. Alumni
  5. Referrals

Indirectly Impactful

  1. Inactive Candidate Drip Campaign
  2. Targeted Talent Outreach
  3. Internal Reminders
  4. Candidate Profile Enrichment
Back to Top

 

 

 

Submittal to Interview (#)
mceclip8.png

Directly Impactful

  1. Submission
  2. Redeployment
  3. Alumni
  4. Referrals

Indirectly Impactful

  1. Inactive Candidate Drip Campaign
  2. Targeted Talent Outreach
  3. Internal Reminders
  4. Candidate Profile Enrichment
Back to Top

 

 

 

Submittal to Hire (#)
mceclip8.png

Directly Impactful

  1. Interview
  2. Redeployment
  3. Alumni
  4. Referrals

Indirectly Impactful

  1. Inactive Candidate Drip Campaign
  2. Targeted Talent Outreach
  3. Internal Reminders
  4. Candidate Profile Enrichment
Back to Top

 

 

 

Retention (Turnover)
mceclip9.png

Directly Impactful

  1. On-Assignment
  2. Internal Reminders
  3. Net Promoter Score (NPS)

Indirectly Impactful

1. Pre-Assignment
Back to Top

 

 

 

Employer Brand Presence 
mceclip9.png

Directly Impactful

(talent outreach)

  1. Inactive Candidate Drip Campaign
  2. Targeted Talent Outreach
  3. Redeployment
  4. Alumni
  5. Referrals
  6. Inactive & Prospect-to-Client

Indirectly Impactful

(Consistent Engage across talent lifecycle)
Back to Top

 

 

 

Recruiter Satisfaction (Internal turnover)
mceclip9.png

Directly Impactful

  1. Productivity Savings
  2. Internal Reminders
  3. Net Promoter Score (NPS)

Indirectly Impactful

(automated otherwise, human tasks)
Back to Top

 

 

 

Redeployment
mceclip10.png

Directly Impactful

  1. Redeployment
  2. On Assignment
  3. Alumni

Indirectly Impactful

  1. Inactive Candidate Drip Campaign
  2. Targeted Talent Outreach
  3. Net Promoter Score (NPS)
  4. Internal Reminders
Back to Top

 

 

 

Alumni Reactivation
mceclip10.png

Directly Impactful

  1. Alumni
  2. Redeployment

Indirectly Impactful

  1. Targeted Talent Outreach
  2. Inactive Candidate Drip Campaign
  3. Candidate Profile Enrichment
Back to Top

 

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