Internal Job Posting

Overview of Internal Job Posting (IJP)

Internal Job Posting (IJP) in Sense CRM allows organizations to post jobs for internal hiring, making these career pages accessible to internal employees. Employees can view and apply for jobs within the same organization through the IJP portal. This feature facilitates easy team or department changes. Recruiters using Sense CRM can create jobs and manage their visibility on the IJP.

This guide covers:

• Configuring IJP for your organization.
• Setting up a candidate application form for IJP.
• Adding job-wise application questions.
• Publishing a job on the Internal Job Posting Portal of Sense CRM.
• Understanding features available for IJP, such as the 'eligibility criteria' feature.
• How an employee can apply for a job from IJP.
• How recruiters can view candidates who applied via IJP.

Path: Jobs > Internal Job Portal

Configuring and Managing IJP

Before configuring IJP, you must create the necessary custom fields for the application. You can refer to this document to create custom application fields if required.

1. Navigate to Configuration > CRM Settings > Sourcing Configuration > Internal Job Posting > Configuration.
2. From the Internal Job Policy tab, you can upload your organization’s internal hiring policy. This policy will be available for employees to view when they access the IJP. It can be updated anytime from the same page.

Setting up a Candidate Application Form for IJP

Let's now set up an application form:

1. Navigate to Configuration > CRM Settings > Sourcing Configuration > Internal Job Posting > Application.
2. Click on Add Field if you wish to add a new field to the application form.
3. Select the application field from the drop-down list in the subsequent pop-up screen.
4. Add a Field name, which will be visible on the application form.
5. Define dependencies by clicking on + Add Dependency. Adding dependency criteria means the field will only be visible upon satisfying the requirements.
6. Click on Remove Dependency to remove the condition.
7. Choose the visibility of the field on the IJP application form: Mandatory, Optional, or Off.
   • When marked as Mandatory, the field must be filled on the application form.
   • When marked as Optional, the field can be filled or not.
   • When marked as Off, the field will not be displayed on the application form.
8. Click on Add to complete the process.

Note: You can click on Preview Form to view the form with the added fields.

Adding Job-wise Application Questions

You can add questions to application forms already prepared for various sources, including IJP.

1. Navigate to any of the Jobs > Source Candidates > Application Questions.
2. You can add questions specifically to the already configured IJP Application Form.
3. Click on +Create New Section. Enter a section name in the pop-up and click Create to save.
4. Click on New Question to add questions to the new section you created.
5. Select the application field you want to add from the pop-up. Note that only fields not already in use in the respective application form will be available to add; used fields will be disabled.
6. Add dependency criteria (if any).
7. Choose if the field should be mandatory, optional, or OFF.
8. Click on Add to complete the process. The questions added here will only reflect for that particular job.

Publishing a Job on IJP

Internal job postings are relevant after you have created a job on Sense CRM. If a job hasn't been created, you may refer to the help guide.

Upon creating a job, follow these steps to publish it on your IJP:

1. Navigate to Source Candidates > Internal Job Posting.
2. Before publishing, ensure you set criteria for the job visibility.
3. Choose a Grade, Department, and Location from the dropdown menu. Only employees who meet this defined criteria will see the job and be able to apply via IJP.
4. Click on Add/Remove Eligibility Criteria. This feature allows you to define the minimum eligibility required to apply for the job.
5. If the required eligibility criteria are not found, click + Add New Criteria. Add and click on Save to add the criteria to the specific job opening. Note that you can only add fields that exist in your account's My Profile section.
6. Click on Save & Publish to save the visibility criteria and publish the job on IJP.
7. In the subsequent pop-up screen, you can set a job expiration date. Once the defined end date is reached, the job will automatically be unpublished from IJP.

Note: A shareable link for the published job on IJP can be fetched after publishing. Click on Copy to copy the link. Clicking the hyperlink to the internal job posting page directs you to the page listing all internal jobs. Clicking the hyperlink to view the internal job policy takes you to the page where your organization's internal hiring policy is uploaded.

Applying for a Job Published on IJP

An employee can view and apply for a job from IJP by following these steps:

1. Log in to Sense CRM's Employee Portal.
2. From Overview, click on View internal job posting. This will take you to your organization's internal job posting page.
3. All jobs published for internal hiring will be listed here. Note that you will only see jobs published specifically for your Grade, Department, and Location, as well as those published for all Grades, Departments, and Locations.
4. Click on the job you wish to apply for.
5. On the following page, you can view the job description and other details.
6. Click on Apply Now to submit your profile for the job. Note: You can share the job with a colleague by clicking Copy or the mail icon. If eligibility criteria are added to a job, the system will notify the employee if they are eligible to apply and also displays the defined eligibility criteria for reference.
7. On the next page, add a resume and review the pre-filled details. Note: To change any pre-filled details, you may need to log in to CRM and change them from Settings > My Profile.
8. Click on Submit to complete your application process. After applying, Applied will show against the job.

Viewing Candidates Applied from IJP

As a recruiter, you can use filters in Sense CRM to view candidates who applied via IJP.

1. Navigate to the People > Candidates.
2. On the left panel, click on the Source filter.
3. In the dropdown menu, choose Internal. Candidate profiles received from IJP will then be listed.