The Messaging Translation feature enables recruiters to communicate easily with non-English speaking candidates. Sense detects the candidate’s language and allows recruiters to set it as the default for the conversation. Messages are automatically translated, ensuring smooth communication without language barriers.
Key Features
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Language Detection
- Automatically detects the candidate’s response language.
- Displays the detected language with an option to set it as the default for the conversation.
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Setting Default Language
- Recruiters can manually set the candidate’s language as the default.
- Once set, all recruiter messages are translated into the candidate’s preferred language.
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Message Translation
- Candidate messages are translated into English (or the recruiter's preferred language).
- Recruiter messages are translated into the candidate’s preferred language before being sent.
- Both original and translated messages appear in the conversation history.
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User Interface
- Displays a language detection notification and language setting option.
- Clearly marks translated messages and provides access to both original and translated text.
This feature ensures recruiters can effectively engage with a diverse talent pool, eliminating language barriers and improving the hiring experience.
Supported Languages
The following languages are currently supported and require no additional configuration.
- English
- French
- Italian
- Japanese
- Portuguese
- Spanish
For the below languages, you must contact Sense Messaging SPOC to enable them for your account.
- Afrikaans
- Arabic
- Armenian
- Azerbaijani
- Basque
- Belarusian
- Bengali
- Bosnian
- Bulgarian
- Catalan
- Chinese
- Croatian
- Czech
- Danish
- Dutch
- Estonian
- Finnish
- Georgian
- German
- Greek
- Gujarati
- Hebrew
- Hungarian
- Icelandic
- Indonesian
- Kazakh
- Korean
- Latvian
- Lithuanian
- Macedonian
- Malay
- Marathi
- Mongolian
- Polish
- Punjabi
- Romanian
- Russian
- Serbian
- Slovak
- Somali
- Swedish
- Tamil
- Telugu
- Thai
- Turkish
- Ukrainian
- Vietnamese
- Welsh
- Zulu
FAQ
Can languages be customized for different customers?
Yes! We do not expect every Sense customer to have the same candidate language requirements. Hence, we've designed our system to be configurable for different customers. This allows customers to select the specific languages they want to detect or offer translation for. This approach prevents an overwhelming number of language options for recruiters and minimizes the risk of the system identifying false positive translations in obscure languages, ensuring a positive experience for both recruiters and candidates.