Insert Variables allows you to personalize messages or templates at scale by autofilling variable fields with data points from your contacts.
Insert Variables :
Click the '+' icon
Select "Insert Variables" from the actions.
Then it will show available variables which can be inserted into the textbox.
These are the ONLY available variables and the naming convention of these variables are different from Engage.
Contact_first_name : First name of the contact/candidate will appear in message
Contact_last_name : Last name of the contact/candidate will appear in message
Contact_full_name : Full name of the contact/candidate will appear in message
Agent_first_name : First name of the agent/sender will appear in message
Agent_full_name : Full name of the agent/sender will appear in message
Agent_email_address : Email address of the agent/sender will appear in message
Agency : Name of the agency will appear in message
NOTE:
Agent_first_name and Agent_full_name appear in messages as it is in the name of the user, which can be set in the Setting > Name.
You can click on any of the variables which will be inserted into the textbox.