[1] Navigate to Conversation and click Create New.
[2] Select Sourcing Chatbot type and click Next.
[3] Click the + icon to add new nodes & customize your chatbot according to your needs.
NOTE: Please refer to "Building a Chatbot" for detailed information on how to customize a chatbot.
[4] Once the bot is built, click the Pencil icon on conversation flow settings to enable the appropriate bot.
[5] Click on the Widget web bot toggle to enable the widget web bot.
[6] Add the page URLs where you wish the bot to show up.
[7] For the bot to show up on the website, add the code snippet on your website’s HTML page as well.
[8] Add the “code snippet” in either of these places:
- <head> <...snippet here...></head>:
OR
- Before the </body> tag:
[9] Once you do the changes, the system will autosave it. Click Close.