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How To Use the Journey Branding

Pankaj Patil
Updated

Table of Contents

Overview

The Journey Branding feature helps you to select a Journey Brand for your newly created Journeys. You can set the Journey Branding for your newly created Journeys from the "Created Journey > Settings" option.

Selecting the Brand:

[1]  Click the three-dots option on the right side of the created journey and select Settings.

Settings.png

 

[2]  Here you can see all the available lists of Brands. You can select one from it for the particular                      Journey.

journey_branding.gif

 

[3]  You can give Permission to View/Edit the Brand settings to a particular user group with the help of               a toggle button.

permissions.gif

 

[4] If the journey is created by users from the Child group and If you belong to the Parent group user. Then you will see a Toggle enabled under Journey Branding Setting and you can not disable it.

In the below example, If the Journey “Candidates Passive” is created by users in the “Tech Jobs Candidates” group and viewed by Someone from the Parent group. Then it will show the toggle ON and they can not Disable it.

Screenshot_2022-10-12_at_8.09.24_PM.png

[5] Click on the Save changes to save these settings.

Creating the Brand:

You can check all the available Brands in the Settings Tab > Branding. 

To Add New Brand:

[1]  Navigate to Branding > Settings Tab.

[2]  Click on Add Brand.Screenshot_2022-10-18_at_7.53.07_PM.png

[3]  Customize the Brand Name, Logo, Favicon, Brand & Button Color according to your need. Click                  Save.

Reference: For more information refer to the article "Branding and Logos".

Deleting the Brand:

[1]  You can check all the available Brands in the Settings Tab > Branding. 

[2]  Click on the Brand that you wish to delete.

Delete_the_brand.png


[3]  Before deleting the brand, make sure you remove the associated journeys from the selected                      Brand. If the selected brand still has some journey linked to it, the system will show an                                appropriate warning statement: "The x journey which is using this brand will be set to                            default brand”. Click “Confirm” to delete the brand.

Confirm.png

Key Factors of the “Journey Branding”:

[1]  If you change the brand settings from Settings>Branding tab, It will reflect the same in the                       Journey Section.

[2]  If a brand gets deleted from the Settings>Branding tab for the associated journeys, then the                      system will link those journeys to the default brand.

for example:

Default_Brand.png

[3]  Only a selected user group can change the settings of the Brand.

[4]  You can see a warning message before deleting the Brand.

References:

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