Table of Contents

• What's New
• Impacted Sense Platform

Sense TRM

Native Messaging Flow

                                                                                                                                                                                              Release Date: May 05, 2023

★ What’s New

Added integration of Sense Messaging Chrome Extension to the Sense TRM. This integration allows you to use the Sense Messaging Chrome Extension on the top of the Sense TRM, where you can send direct messages and perform bulk actions to send broadcast messages to different candidates.

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The Sense Messaging Chrome Extension is integrated at below mentioned three different places in Sense TRM.

[1] You can access the Sense Messaging Inbox option on the top right side of your Sense TRM. 

[2] On Candidate’s Profile page, you can use Send Message option to initiate a messaging conversation with the candidate. Once you click the ‘Send Message’ option on the right side of the Candidate’s Profile page, the system will automatically capture the primary contact number mentioned in the About > Contact Details section to initiate the conversation. 

➥ For example, if John Doe’s primary contact number is 773-23-9672, and he also has alternative numbers added to his contact details. Then in this scenario, if you click Send Message option to initiate messaging conversation, the system will automatically capture the primary number of the candidate from the About > Contact Details section to start the conversation.

[3] On the Candidates page, you can use the ‘Bulk Action’ option to initiate the conversation with a large number of audience.

To use the Bulk Option functionality,

1. On the Candidates page, click the Bulk Action option.
2. A pop-up will appear to Select All candidates. Click Select All.
3. Next, on the right side of the Candidates page, click the Take Action > Send Message option.
4. The system will automatically capture up to 10 primary numbers to initiate the conversation.

For example:

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