The new Sense CRM is built to simplify hiring by fostering seamless collaboration among recruiters, hiring managers, and talent leaders.
It focuses on:
- Effortlessly managing jobs using AI-Powered Automation to automate trivial tasks and focus on candidate quality.
- Boosting productivity using Smart actions and Insights to reduce "time to hire" and improve "cost to hire".
- Providing a Unified Hiring Hub to collaborate easily with team members.
Below is a detailed breakdown of module behaviors, navigational changes, and special considerations.
Dashboard
The CRM Dashboard is your new homepage, offering:
- Real-time visibility into Open Jobs, Tasks, Approvals, and Interview Schedules.
- Quick links to internal job applications, resume mailbox, and survey downloads.
- Central access to pending feedback and approvals, now available directly via CRM navigation.
Jobs
Job creation now includes Write with AI to assist in crafting compelling job descriptions. The job list is organized by status, with contextual action items to streamline your workflow.
Quickly complete high-priority tasks directly from the Jobs list to reduce context switching and boost recruiter productivity.
New Path: Jobs > All Jobs
Candidates
Features an enhanced candidate card UI, allowing you to view candidate details without navigating away.
Key actions like Upload Candidate are now aligned with the updated CRM interface.
New Path: People > Candidates
Applicants
The applicant view has transitioned from card format to a streamlined list view, allowing you to see applicant details in the same window for faster review and action.
New Path: Jobs > All Jobs > [Open Job] > Applicants
Email Feature
The new Email feature in Sense lets recruiters sync their Gmail inboxes with the platform, ensuring all emails with CRM-listed candidates are automatically logged and accessible.
By connecting Gmail, you can:
- Sync only emails with candidates in CRM, preserving data privacy.
- Send, view, and reply to candidate emails directly from Sense.
- Automatically log all relevant email interactions.
This feature provides a 360° view of candidate profiles and helps eliminate communication silos.
Path: Conversations > Email
Here is how the Email feature will appear within Sense:
Resume Parsing & Notifications
Resume Parsing Queue and Notifications will now appear in the Sense global header.
Location: Top Navigation Header
Other Navigation Enhancements
The following modules maintain existing functionality but are now accessible from new CRM navigation paths:
Reports & Analytics
Get actionable insights into your hiring process with Reports & Analytics—now enhanced with Hiring Pipeline Insights and the Recruiter Productivity Dashboard to help you track performance and optimize recruitment outcomes.
New Path: Analytics > CRM
Referrals
Employee referral is the best way to source candidates for a particular job. It helps streamline the recruitment process and close open positions faster.
New Path: Sourcing > Referrals
Onboarding
Enhances the onboarding experience for new hires by keeping them engaged from day one.
New Path: Jobs > Onboarding
Internal Job Posting (IJP)
All jobs opened for internal hiring can be accessed from the Internal Job Posting page.
New Path: Jobs > Internal Job Portal
Anual Operating Plan (AOP)
Plan and manage your organization's hiring needs using the Annual Operating Plan module in CRM.
New Path: Jobs > AOP
Hiring Plans
Create & manage all your hiring plans in your organisation.
New Path: Jobs > Hiring Plans
Careers Page
Directly publish your jobs to the Careers page to source candidates efficiently.
New Path: Sourcing > Careers Page
Conclusion
These updates are designed to enhance usability, streamline actions, and deliver a more intuitive hiring experience within Sense CRM.