We’ve constantly been working to improve your Sense experience; here’s a summary of what has been added, improved, changed, and/or fixed in February 2025.
| What’s covered in this release | |
| Feature(s) |
Scheduling |
| Enhancement(s) |
Analytics Chatbot Referrals Scheduling
TRM |
| Notable Fixe(s) | Minor bugs and fixes |
Analytics
New SMS Reply Rate Metric Added to Dashboards
You can now see the SMS Reply Rate metric for SMS. A new tile and metric have been added to both the Journeys and Workflows Engagement and Deliverability dashboards.
- Reply Rate = total number of replies received to the SMS sent
- It's preset as a tile as well as a column in the data table, with Time Replied at recipient level
Chatbot
Candidate Creation Duplicate Check on additional fields
We can now do duplicate checks for candidate creation on more than just email and phone number fields. For example, it can be done on department name, candidate name, etc.
Note: Any change made to these fields could impact the existing flows that were using the email or phone number fields for duplicate checks on candidate creation.
You must contact Sense SPOC to configure this feature for your account.
Referrals
Enhanced Referrals UI and Role-Based Access Control
We've upgraded the Referrals UI for a smoother and more intuitive experience. Additionally, we've introduced Role-Based Access Control (RBAC) with tailored personas for Internal Employees, Hiring Managers, and Recruiters, ensuring secure and efficient access management. For example, while an Admin may have access to all seven tabs, an employee will only see four.
Scheduling
Enhanced Meeting Template
1:1, Multi-Event, Round Robin, and Panel templates have been upgraded to Genesis, introducing support for multiple fields under meeting location and a new option to select phone calls within a template.
Introducing Schedule Now Feature
You can now schedule meetings directly from the event page for a faster booking.
Genesis Scheduler: Enhanced Scheduling Workflows
With the Genesis upgrade, the Scheduling product has undergone significant enhancements, transforming both its functionality and user experience.
Previously, the interface relied on a vertical list-based view, requiring users to toggle between different screens with limited interactivity. Meeting templates and events were presented in a basic list format, lacking crucial details such as ownership, team involvement, and meeting type. There were no filtering options available, and the events tab lacked infinite scrolling, making navigation cumbersome.
Post-upgrade, the Scheduling product offers a much more dynamic and intuitive experience. Users can now seamlessly toggle through different screens, and events are housed in a dedicated panel with advanced filtering options based on template type and event status (past/upcoming).
Meeting templates have been revamped with an infinite scroll and card view, providing a brief summary of each template, including ownership, team members involved, and whether the meeting is virtual or not. Additionally, team templates can now be filtered by type and host, making it easier to manage and organize meetings.
Fixed Date Scheduling
You can now set fixed available dates or days when creating scheduler templates.
Reschedule & Cancel Links in Invites
Email invites now include reschedule and cancel links, allowing hosts and attendees to manage meetings more easily.
Customizable Meeting Confirmations
You now have full control over meeting confirmations with enhanced customization options. This feature allows you to:
- Tailor the content of meeting confirmations.
- Choose notification recipients.
- Schedule notifications before or after an event.
- Set specific delivery times.
- Select from various notification types, including reminders, event cancellations, confirmations, rescheduling updates, reschedule requests, and post-event notifications.
Customizable meeting confirmations are available under the Event Notifications & Reminders section when editing templates within the meetings product. You can create new notifications or modify existing ones, with default content optimized for different meeting types and recipients.
Introducing Multi-Language Support
Now, Scheduling, App-Shell, Messaging, and Settings are available in multiple languages, making the user experience more accessible globally. UI labels now translate dynamically, with automatic translation checks triggered when you push or raise a PR.
TRM
Agency Portal Enhancement
Agencies are now managed as a single entity, grouping all users under one agency name.
Previously, each user was mapped one-to-one with an agency, requiring manual job reassignment when a recruiter left.
Now, multiple recruiters from the same agency are visible under a unified agency name, eliminating the need for manual job reassignment when a recruiter leaves.
All changes can be managed directly through the UI, reducing manual effort.
This update streamlines agency management, ensuring a smoother and more efficient recruitment workflow.