We’ve constantly been working to improve your Sense experience; here’s a summary of what has been added, improved, changed, and/or fixed in April 2025.
| What’s covered in this release | |
| Feature(s) |
Analytics Introducing All Applicants Dashboard Chatbot Unified Conversation ID for Multi-Channel API Chatbots Platform Scheduling TRM |
| Notable Fixe(s) | Minor bugs and fixes |
Analytics
Introducing All Applicants Dashboard
We are pleased to announce the All Applicants dashboard, designed to enhance visibility into applicant data and streamline recruitment tracking. This dashboard offers a centralized view of all applicants—candidates associated with a job—and provides a structured dataset for in-depth recruitment analysis.
Key Features
-
Applicant-Level Data View
-
Comprehensive Data Table
-
Advanced Filtering Options
All Responses Tab for Survey Feedback & Exports
The new All Responses tab lets you view and export detailed feedback from candidate journeys and survey touchpoints. You can also export response-level data, generate summaries for multiple-choice questions, and access survey conversion insights—all in one place.
Chatbot
Unified Conversation ID for Multi-Channel API Chatbots
Previously, triggering an API chatbot across multiple channels created separate conversation IDs, causing fragmented interactions. Now, all interactions from a candidate—triggered by the same event—are unified under a single conversation ID, ensuring consistent chatbot state across channels.
Dynamic Chat Data Link
The Dynamic Chat Data Link feature enables seamless data transfer by generating dynamic links that carry conversation data. This allows you to pre-fill website forms and enhance user experience—eliminating the need for manual data entry.
Platform
Introducing CSV List Upload
The CSV upload feature lets you quickly create lists by importing candidate or contact lead data. Unlike dynamic lists, these are ready to use in journeys within 10 minutes. Bulk upload eliminates manual record creation, saving time and effort.
Scheduling
Introducing Sense Calendars
The Sense Calendars is an in-platform scheduling system that eliminates the need for Google or Office 365 integration. You can schedule, manage, and update events directly within Sense, without external dependencies or permissions.
TRM
Introducing Internal Form Filling from UI
Previously, internal forms required sending email requests, which caused delays—especially when recruiters needed to fill them out themselves.
Now, a Fill Form button is available directly in the TRM UI. Clicking it opens a pop-up where users can complete and submit the form without leaving the platform.
Enhanced Email Logging in TRM Activity Log
The TRM system will capture emails sent from the system and display them in the UI on the TRM side. The new functionality will capture and show everything related to that email, including the full body.
Examples of system emails that will start showing in the activity log include:
- System email sent for application acknowledgement.
- Candidate form round email triggers.
- Offer rollout emails.
Handling of Links and Attachments
To ensure compliance, emails captured in the activity log will have no attachments.
Additionally, all links within the emails will be masked, particularly for offer rollout emails. Accessing these masked links does not require a password; the text "link" simply replaces the actual URL. However, the body of the email will be visible.
This enhanced logging provides better visibility into the email communications supporting the current form process.