We’ve constantly been working to improve your Sense experience; here’s a summary of what has been added, improved, changed, and/or fixed in March 2025.
| What’s covered in this release | |
| Feature(s) |
Analytics |
| Enhancement(s) |
Platform |
| Notable Fixe(s) | Minor bugs and fixes |
Analytics
Message Opt-Out Export Option
You can now export a list of users who have opted out, including the opt-out date and associated message. This new feature in the Messaging Analytics section supports better compliance tracking and audience analysis.
Platform
Revamped ABT (Action-Based Targeting) Experience
We’ve revamped ABT to support more person types, smarter targeting, and a smoother experience.
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All Person Types: Target employees, contacts, and leads—not just candidates.
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Workflows & Chatbot Events: Build rules using Workflows and Chatbot actions.
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Smarter Filtering: Only see relevant sources for your target audience.
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Multi-Source Rules: Combine up to 10 touchpoints with ANY operator support.
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Improved UI: Faster rule building with guided options and unified event search.
ABT Events Now Include
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Email (Journeys & Workflows): Sent, Delivered, Opened, Bounced, Skipped
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Survey, Chatbot, Links: Completion, Initiation, Clicks, etc.
A new pipeline powers these upgrades for speed and scale.