We’re constantly working to improve your Sense experience by squashing bugs and releasing new features. Here’s an account of the improvements and releases that happened in April 2022.

 

Sense Engage

1.  Sense New User Interface

                                                                                                                                                                                                   Released Date: April 26, 2022

What’s New

Updated the design of our User Interface for easier navigation and intuitive use.

The new UI look-and-feel is approachable and lively to make the Sense platform easier and more fun to use.

Here are a few new UI looks:

• Sense Dashboard

 

• Sense Journeys

 

• Sense Analytics

 

• Sense AI Chatbot

 

Impacted Sense Platform

• All Sense Products

 

 

2.  Journey Categories

                                                                                                                                                                                                   Released Date: April 26, 2022

What’s New

Updated the Journey section with a Modern UI and different “Journey Categories” to help you organize your journeys better.

The new Journey architecture is designed to ease your Journey experience. The new design allows you to organize your Journeys into different categories, allowing you to better search and navigate your journeys.

Here are some benefits of new Journey Categories:

• Ability to create Journey Categories
• Intuitive “Keyword” search experience
• Sorting options within categories and journeys
• Bulk actions to select multiple journeys to move them across categories or mark them as ‘Starred.’

 

NOTE: Please refer to the complete article Journey Categories for more information.

 

Impacted Sense Platform

• Journeys

 

3. User Content Subscription for SMS

                                                                                                                                                                                                   Released Date: April 01, 2022

What’s New

Released a User Content Subscription feature for the “SMS” touchpoints. Now you can manage your candidate subscription for SMS touchpoints too. 

The “General” category is set to the “Default SMS” category by default.

NOTE: Only the system provided “General Category” will be written back to your ATS as ATS Opt-outs.

 

 

You can create different categories for SMS touchpoints. Click <Add New Category> to create new SMS Category.

 

 

Impacted Sense Platform

• Settings > User Content Subscription

 

 

4. Update in Job Matching Touchpoints

                                                                                                                                                                                                   Released Date: April 26, 2022

What’s New

Updated the “Job Matching Touchpoints” with an enhanced job matching criteria expansion.  

You can now edit “City, State, Distance, Keywords, Skills and Title parameters” while setting up your job matching touchpoints.

Before:

 

After:

 

 

NOTE: The system will show an appropriate error message if you don’t fill the “Job Matching Options”.

 

Impacted Sense Platform

• Journeys > Touchpoints

 

5.  Update in Analytics

                                                                                                                                                                                                   Released Date: April 22, 2022

What’s New

Performed an enhancement to add a new column as “Sender” to the “Exported Delivery History File” from the analytics.

The new “Sender” column either represents the “Email Address” or a “Phone Number”.

• Export Delivery History:

 

• Exported File with a new “Sender” Column:

 

Impacted Sense Platform

• Analytics > Delivery History

 

 

 Sense AI Chatbot

1.  Zero Build Chatbot

                                                                                                                                                                                                   Released Date: April 14, 2022

What’s New

Enhanced the chatbot build speed for the conversation flows. Now you can build your bots instantly, without any waiting time.

 

NOTE: Please reach out to your Customer Success Manager to avail the "Zero Build Chatbot" feature.

Impacted Sense Platform

• Conversations

 

2.  Update in Feedback Node

                                                                                                                                                                                                   Released Date: April 26, 2022

What’s New

Added an ability to disable the default “Thank you” message at the end of the chatbot conversation by disabling the feedback node.

 

 

Impacted Sense Platform

• Conversations > Feedback Node

 

3.  New Address Validation Node

                                                                                                                                                                                                   Released Date: April 01, 2022

What’s New

Added a new “Address Validation Type” inside the “Question Node”. 

Now you can create an address question with an address validation type. The respective address will be verified by google API. If there are fields added to Writeback to your ATS, then respective address fields (such as address line 1, address line 2, city, state and Zip) will be written back to your ATS.

 

If the address is not validated, then the system will show an appropriate exception response to re-enter the address.

 

• Example 1: (If the address is validated from the Google API)

 

• Example 2: (If the address is not validated from the Google API)

 

NOTE: Please reach out to your Customer Success Manager to avail the "Address Validation Node" feature.

Impacted Sense Platform

• Conversations