We’re constantly working to improve your Sense experience by squashing bugs and releasing new features. Here’s an account of the improvements and releases that happened in July 2022.
Sense Engage
1. Journey Category Improvements
Released Date: July 12, 2022
What’s New
Added a few improvements to the Journey Category to help you use our journey platform more efficiently.
[1] Relocated the “Bulk Action” functionality to the upper right corner of the Journeys list.
Before :
After :
[2] Added a character limit of 40 for the “Category Name”. The system will show an appropriate error message if you try to enter a category name with more than 40 characters.
[3] Added few improvements to the “Archived Journeys” to improve your journey experience.
- Removed the “Bulk Action” functionality from the Archived Journeys. The Archived Journeys will only have the “Analytics” and “Un-archive” options.
- Archived Journeys will not be part of User-Created or Default Categories.
- Added a “Category Name” in Archived Journeys to help you find your journeys faster.
NOTE: Please refer to the complete article Journey Categories for more information.
Impacted Sense Platform
- Journeys
2. Content Subscription Improvements
Released Date: July 08, 2022
What’s New
[1] Updated the warning message statement for SMS touchpoints. Added a category hyperlink in a warning statement to help you navigate your way faster.
- Example 1: (When the selected category has no fallback number assigned to it)
- Example 2 : (When the selected category has a fallback number assigned to it)
[2] Added a fix in “SMS Test Send Modal” to reflect the actual sender number as per the selected category.
Scenario 1: For the Candidate type journey, assume the selected category has a "candidate owner number" assigned to a particular candidate. Then in this scenario, the 'Test Send Model' will show the "Candidate's owner number" as a sender number.
Scenario 2: For the Candidate type journey, assume the selected category has "no candidate owner number" assigned to a particular candidate, but the category has the "fallback number" assigned to it. Then in this scenario, the 'Test Send Modal' will show the "Fallback Number" (Agency variable number / Agency number) as the sender's number.
Scenario 3: For the Candidate type journey, assume the selected category has neither the "candidate owner number" nor the "fallback number" assigned to it. Then in this scenario, the 'Test Send Modal' will show a "No Match" in the sender's number column.
NOTE: Please refer to the complete article User Content Subscription (SMS) for more information.
Impacted Sense Platform
- Journeys > SMS Touchpoints
- Settings > User Content Subscription > SMS
3. Sense Discover Playbooks
Released Date: July 07, 2022
What’s New
Released new AI-powered playbooks for Sense Discover. Depending on your needs, you can perform the reactivation and redeployment of the candidates with the ready-to-use playbooks.
Here is the list of new Sense Discover Playbooks:
- Reactivate Candidates With Job Matches (No Candidate Owner): You can use this journey to re-engage with inactive candidates who have not interacted in the past few months (45 days) or are inactive in terms of placements. [This Reactivation Journey is triggered without candidate owner details. It uses the agency name for all conversations.]
- Reactivate Candidates With Job Matches: You can use this journey to re-engage with inactive candidates who have not interacted in the past few months (45 days) or are inactive in terms of placements.
- Redeploy Candidates With Job Matches: You can use this journey when your candidates are about to complete their present deployment. You can reach out to them with new job match recommendations based on their skills and experience.
- Job Match Recommendations For Silver Medallists: You can use this journey for follow-ups with the candidates who did not make it through a particular job opportunity, but you would still like to keep in touch with them and present them with matching jobs opportunities for future deployment.
Impacted Sense Platform
- Journeys
- Sense Discover
Sense Discover
1. Job Matching Metrics
Released Date: July 05, 2022
What’s New
Released a "Job Matching Metrics" to showcase the overall impact of Sense Discover.
The “Job Matching Metrics” is designed to showcase the data on “How many candidates got matched by Sense Discover and how many of them clicked/opened a link and got placed to the respective Jobs.
NOTE: Please refer to the complete article Job Matching Metrics for more information.
Impacted Sense Platform
- Analytics > Job Matches
Sense Meetings
1. Meeting Analytics Enhancements
Released Date: July 28, 2022
What’s New
[1] Introduced a new ‘Meeting Scheduled’ chart to help you understand the total number of meetings scheduled over a week period or for a Month.
[2] Added a ‘Unique Candidates Meetings’ column to show you the total number of candidates that the recruiter is scheduled to meet.
Example: The screenshot below shows that “Team Member 1” has scheduled 44 meetings with 30 candidates.
[3] Added an “Export CSV” functionality to help you export/download your Meeting analytics data in CSV format.
NOTE 1: The downloaded CSV report includes the 'Team Member Name, Email, Candidate Name, Candidate Email, Candidate Phone Number, Meetings Created and Scheduled time.
NOTE 2: Please refer to the complete article Sense Meeting Analytics for more information.
Impacted Sense Platform
- Analytics > Meetings
Sense AI Chatbot
1. Sourcing Chatbot Enhancement
Released Date: July 28, 2022
What’s New
Released an enhancement to the Sourcing Chatbot to help you customize the position of your Chatbot.
You can add custom margins to the bottom and right of the bot to customize the placement of the chatbot on your web page.
For example:
<script src="//agencyname.sensehq.com/snippet.js?right=250&bottom=250"></script>
Impacted Sense Platform
- Conversations / Sense AI Chatbot